Order FAQ
- An item from my order is missing
- Can I add or remove items from my order before it ships?
- Can I use a freight forwarder to ship to another country or territory?
- Does NZXT collect import duties and fees for orders shipped to Canada?
- Does NZXT collect sales tax for orders?
- Does NZXT offer any special discounts or coupon codes for components or gaming PCs?
- Does NZXT offer discounted bulk pricing?
- Does NZXT offer expedited processing or assembly service?
- Does NZXT offer financing for purchases?
- Does NZXT offer tax exemption?
- How do I cancel my order?
- How do I return my NZXT Gaming PC for Repair or Refund?
- How do I return my order?
- How long is NZXT's return policy?
- I received the wrong item in my order
- NZXT Store - Returns & Cancellations FAQ
- NZXT Warranty and Return Policies
- Payment Methods
- Refurbished PC Components FAQ
- What is the warranty for third-party gaming gear? (Asus, MSI, etc.)
- Why was my order canceled?