Orders and Shipping

Order FAQ

• Does NZXT offer tax exemption?
• Can I add or remove items from my order before it ships?
• Does NZXT collect Sales Tax or Import Duties on orders?
• What is BLITZ MODE?
• Why was my order canceled?
• An item from my order is missing

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Shipping FAQ

• Does NZXT offer Flat Rate Shipping?
• Why is my Tracking Number invalid or not found?
• Who is responsible if my package is lost or damaged?
• Can I change my Shipping Address after placing an order?
• Where does NZXT ship to?
• When will my order ship?

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Components & Gaming Gear

• Payment Methods
• NZXT Store - Returns & Cancellations FAQ
• NZXT Components & Gaming Gear - Shipping & Delivery FAQ

Gaming PCs

• NZXT Gaming PCs - Order FAQ
• NZXT Gaming PCs - Shipping FAQ
• Refurbished PC FAQ
• Wrong or Missing Part FAQs (NZXT BLD)
• Price Adjustments FAQ