Whether it be due to shipping damage, improper fitment, changing tastes, or just the sudden realization that your late-night purchase wasn't the best idea we understand that sometimes a return for replacement or refund may be needed. Return windows do vary from product to product, please be sure to check the chart below:
NZXT Return Window | |
|
NZXT Components Cases | Cooling | Power Supplies | Motherboards | etc. |
Repair or Replacement: 30 Days |
|
NZXT Gaming Gear Keyboards | Mice | Audio | etc. |
Repair or Replacement: 30 Days |
| NZXT Gaming PCs | Refund: 14 Days |
|
Third-party Products Monitors | Keyboards | Mice | etc. |
Repair or Replacement: 30 Days |
|
Refurbished Components & Gaming Gear (incl. NZXT and third-party) |
All Sales Final, no Refunds Replacement: 14 Days |
| Refurbished Gaming PCs |
All Sales Final, no Refunds Replacement: 14 Days |
What are my options once the return window ends?
Once the return window ends the product(s) purchased may still carry warranty. For more information on NZXT products (Components, Gaming Gear, Gaming PCs, etc.) please check out the article below:
How long is the Warranty for NZXT products?
For third-party products (i.e. MSI, Asus, etc.), these will be covered under warranty by their respective manufacturers.
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