General FAQ
- How does the NZXT Flex Subscription Program work?
- How is this NZXT Flex different from financing or a rent-to-own program?
- What’s included with the NZXT Flex program?
- What if I have an issue with my Flex PC? Is functionality guaranteed?
- Do I have full Administrator control over the NZXT Flex PC? Can I install software without restrictions?
- Do you access the PC data or keep it after I return the Flex PC?
Order, Payment, and Shipping FAQ
- Am I paying for my subscription before I receive the product?
- Are there eligibility requirements to subscribe to NZXT Flex?
- What fees can I expect as a subscriber?
- Will the application process impact my credit?
- Why am I being asked for my ID and bank account to sign up for NZXT Flex?
- Why was my NZXT Flex application denied?
Returns and Cancellation FAQ
- How do I cancel my subscription?
- Will my Setup Fee be refunded for my NZXT Flex Subscription?
- Will I receive a prorated refund when cancelling my NZXT Flex Subscription?
- How do I repackage my NZXT Flex PC for return?
- What happens if the NZXT Flex Subscription PC is returned damaged?
- NZXT Flex - Returns and Cancellation FAQ