1. NZXT Support Center
  2. NZXT Flex
  3. Returns and Cancellation FAQ

What happens if the NZXT Flex Subscription PC is returned damaged?

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If the product is returned with severe damage due to improper packaging, gross negligence, or abuse, a damage fee may apply to cover replacement parts, repair labor, or shipping costs. Please ensure you properly repackage the product when returning it to avoid fees.

 

NZXT Support - How to Package your Gaming PC for RMA Service

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