1. NZXT Support Center
  2. NZXT Flex
  3. Returns and Cancellation FAQ

Will my Setup Fee be refunded for my NZXT Flex Subscription?

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If your order is cancelled before your order is processed, you will receive a full refund including the setup fee.  If your order has completed processing or has shipped, you will not be eligible for a full refund of the setup fee.

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