What fees can I expect as a subscriber?

NZXT Flex is a month-to-month service with no cancellation or return fees.  A one-time setup fee is required to start your subscription.

If you no longer have the original packaging when cancelling or returning your Flex Gaming PC, there may be a fee to provide replacement packaging.

Additionally, if the product is returned with significant damage caused by improper packaging, negligence, or abuse, a damage fee may be applied to cover the cost of replacement parts, repair labor, or shipping.  To avoid these fees, please ensure your product is properly packaged for its return.