Shipping & Delivery FAQ

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NOTE: This article does not cover Gaming PCs, please visit this page here.

How Long Will It Take For My Order To Arrive?

Orders placed before 10:00 AM PST will ship within 2 business days. If there are any issues with your order, you will be notified by email and/or phone. Transit times are based on your location. To request general transit times for your shipment, please contact Customer Support directly.

Once you've received tracking information for your order, you can enter the number into the corresponding carrier website to obtain an ETA:

Click here to track a FedEx package

Click here to track a USPS package

Do You Ship Worldwide?

Unfortunately, we do not ship worldwide for NZXT.com orders. If you are located outside of the US, please refer to our list of retailers here to see if there is a store near you that may carry our products.

If you have additional questions or need help finding a retailer, please contact our Customer Support Team for further assistance.

When Will My Order Ship?

Orders placed before 10:00 AM PST will ship within 2 business days. If ordered after 10:00 AM PST, the 2 business day processing period will begin on the following workday. Once shipped, you will be emailed directly a tracking number so you can follow your order.

If you have any additional questions about orders or please contact our customer service team here for further assistance.

Does NZXT offer Flat Rate Shipping? 

We offer flat rate ground shipping for all products shipping within the Continental United States. These shipments typically are sent via FedEx Ground, but we reserve the right to use alternative shipping methods and partners to get the package to your location.

The above times are the approximate shipping arrivals from our Los Angeles, CA warehouse via FedEx Domestic Ground. This map is to be used for estimation and is in no way a guarantee of shipping arrival time. Please note that our shipping time estimates are based on business days.

 

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