All order status updates for NZXT Flex Subscriptions are sent to the email address used at the time of signup. These updates will include when your order is under review, order approval, and when your tracking number is created at the warehouse. Once your tracking number is created, you can signup for additional delivery status updates including when the PC is out for delivery and when it is delivered.
Text messages are also sent for the initial order request as well as delivery of your package. If you have any further questions, please reach out to our team at flex@nzxt.com.
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