CAM is loading to a white screen or is stuck at Loading

During startup, you may encounter an issue where the CAM software gets stuck on a white screen or may be stuck at an infinite loading bar.  This error is generally triggered by a corrupted settings file or profile.

This issue can be fixed by resetting your CAM settings or deleting the CAM user data folder:

• Close the CAM software from the task tray (Right-click > Exit NZXT CAM> or end the process via the Task Manager.
• Open your AppData/Roaming folder:
  • Press Windows+R and type %AppData% in the Run Dialog, then press Enter.
  • Open a File Explorer window and type %AppData% in the top address bar, then press Enter.

Reset Settings

To reset your CAM Settings, do the following:

• Open the NZXT CAM folder
• Right-click the Settings.json file and choose Delete
• Re-launch the CAM software

Wipe all Settings and Profiles

To completely wipe your CAM Settings and Profiles, do the follow:

• Right-click the NZXT CAM folder and choose Delete
• Re-launch the CAM software