Please note: The below guide only applies to NZXT branded components. For more information on NZXT Prebuilt Gaming PCs, please refer to the product page.
All new NZXT components sold by directly by NZXT or through our authorized retailer partners are covered under our NZXT Global Warranty. Please note, certain regional restrictions may apply.
The NZXT Global Warranty covers your component purchase in the event in the event of a fault or defect within the component caused due to an defective part or improper assembly at the factory.
This warranty does not cover issues caused by neglect or misuse of the product, nor does it cover issues caused by external third-party components, accidental damage, or acts of nature. For more information, please see the link above.
For the exact warranty term for your product, this can be found either on the component's product page in the Tech Specs or in your product user's manual.
A breakdown of our warranty periods can be found below:
|Lighting Products (Strips, Controllers, etc.)||2 Years|
|Case Accessories (Fan Controllers, Card Readers, etc.)||2 Years|
|Computer Mice||2 Years|
|Boom Arms||2 Years|
|Audio Mixer (SwitchMix)||2 Years|
|Capture Card (Signal)||2 Years|
|AIO Liquid Coolers (Kraken Series)||6 Years**|
|80+ Gold Power Supplies||10 Years|
|80+ Bronze Power Supplies||3 Years|
|NZXT H1 Series Cases||3 Years Case, Riser Card, & AIO Liquid Cooler, 10 Years Power Supply|
|NZXT M-Series and Kraken 120 AIO Liquid Cooler||3 Years|
*Does not apply to the NZXT H1 Series, please see H1 Series section.
**Does not apply to the Kraken 120 or M22 AIO Liquid Coolers, please see M-Series and Kraken 120 section.
***Does not apply to the NZXT N7 Z370 and N7 Z390 Series motherboards, these motherboards instead carry a 4-year extended warranty.
Do you have any questions not covered by this FAQ? Please feel free to reach out to our Customer Support team or join the Official NZXT Community Discord to keep up to date on our latest products, upcoming sales, and join in on discussions on everything from PC hardware to gaming.
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