Congratulations on obtaining your very own NZXT Capsule Microphone. The Capsule series are easy to set up, requiring no external controller or additional software to get up and recording right out of the box.
While the Capsule is a plug-and-play device and will detect once plugged in via the included USB cable, there are a few extra steps you may need to take if the Microphone is not immediately picked up.
Setting your Default Audio Device
To start, open your Settings app by right-clicking the Start menu from the dock and select Settings from the pop-up.
Once you are in Settings, select System from the sidebar followed by Sound.
In the Sound settings, we can see which devices are currently detected and what is currently selected.
Checkpoint - If your NZXT Capsule is not detected at this stage, please check out the guide linked below:
If there is a lit circle to the left of the device name, this means that it is currently set as your Default Device for that category. In the example above, the Capsule (NZXT USB Mic) is currently not set as the default.
To change the default, simply click the empty circle next to the device name.
In some cases, you may have multiple audio devices set up on your PC (i.e. one mic for recording and another for communication programs such as Discord or Skype). These programs may list a Default Communication Device as an option.
To change additional settings on your Capsule, click the arrow to the right of the device name to open the Properties menu. From here, you can select the Set as default sound device option to set the Capsule as your default sound device, communication device, or both.
This is also where you can change your microphone's bitrate. To do this, click the dropdown next to the Format option to adjust the bitrate. Available bitrates will be listed depending on the model of your Capsule microphone.
Checkpoint - If you are using a voice program like Discord and people are saying your voice is very high-pitched or is sped up, this could be due to your bitrate not matching the maximum supported bitrate for the program. Discord in particular has a maximum recording bitrate of 48000 Hz, which will cause your voice to be distorted if your setting is at 96000 Hz.
Why does my Capsule not appear in the NZXT CAM software?
If your NZXT Capsule does not appear in the NZXT CAM software, this may be due to the model of Capsule that you have. In particular, the original Capsule microphone which is a fully standalone device that does not connect with the CAM software. To confirm your model, it's as easy as looking at the front of your mic.
If your mic has two (2) dials on the front, you have the original NZXT Capsule. If you have only one dial, you have the Capsule Mini. The Capsule Mini will include additional settings in the CAM software for Headphone, Microphone, and Sidetone volume adjustments.
Do you have any questions not covered by this guide or need further assistance? Please feel free to reach out to our Customer Support team and one of our friendly support agents will be there to assist you.
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