The following FAQ applies only to the NZXT H5 Series released in 2023. For the updated H5 Series, please see the FAQ linked below:
NZXT Support - H5 Flow Series FAQ
What are the differences between the H5 (2023) Flow, Flow RGB, and Elite?
Depending on the model of H5 case you pick, there will be a few key differences. AT a glance, a few of these will be highlighted below:
The key differences between these case models is the number and type of included fans, the front panel, as well as the inclusion of an NZXT RGB Controller in the H5 Elite.
Can I control the fans in the H5 (2023) case using NZXT CAM?
This will be dependent on the model of H5 case that you are using. Please refer to the chart below:
If you have an H5 Elite (2023) case, the fans will not appear in the Cooling section of the CAM software and instead will only appear in the Lighting section.
For the H5 Flow RGB (2023), the RGB connector for the fans will instead connect directly to your motherboard's 5V ARGB header and be controlled by the motherboard's RGB software. If you would like to control the RGB on these fans through the NZXT CAM software, an additional NZXT Controller will be necessary (sold separately).
My motherboard does not support 5V ARGB or NZXT RGB, can I use 12V RGB to control the fans on my H5 Flow RGB (2023)?
The fans included in the H5 Flow RGB (2023) are only designed to be connected to either a 5V ARGB header or an NZXT RGB Controller. Connecting the H5 Flow RGB's fans to a 12V header can result in permanent damage to the RGB lights and your PC.
How many fans does the H5 (2023) Series support?
The H5 Series supports the following fan sizes:
What radiator sizes are supported by the H5 (2023) Series?
The H5 Series supports the following radiator sizes:
What is the maximum CPU cooler height for the H5 (2023) series?
The H5 supports tower CPU coolers up to 165 mm in height, including our T120 series.
What is the maximum GPU length supported by the H5 (2023) series?
The H5 (2023) Series supports GPUs up to a maximum length of 365mm. This may be reduced if you are using a front-mounted radiator in your PC. If you are using a front-mounted radiator, you will need to subtract the combined thickness of your radiator + fans.
For example, if you are using the Kraken 280 AIO Liquid Cooler, you will need to subtract 56 mm from the total length due to the thickness of these parts. For more information, please refer to your radiator and fan manual(s).
Is the H5 Flow (2023) panel compatible with the H5 Elite (2023)?
The front panels of the H5 (2023) series are fully interchangeable, however it is recommended if you are using the tempered glass front panel from the H5 Elite to also use the accompanying vented side panel to provide additional airflow to the case.
To order a replacement front panel for your case, please check out our Parts and Accessories store linked below. Availability may be limited based on model and region.
NZXT - PC Parts and Accessories
My microphone does not work through the top 3.5mm audio port, but my headphones work fine, how do I fix this?
The 3.5mm Headphone/Microphone “combo” port is made to work with any 3.5mm “CTIA” headset with an included microphone. Please make sure that your headset is securely connected to the 3.5mm port and that your audio device is set within Windows to the appropriate port for your headset microphone.
If you are getting loud static, the Default Format may be set too high for your microphone. The most common compatible formats are:
- 1 or 2 channel, 24 bit, 48000 Hz (Studio Quality)
- 1 or 2 channel, 16 bit, 48000 Hz (DVD Quality)
If the Mic is completely unresponsive, check the model information for the headset itself and confirm that it uses a CTIA compatible 3.5mm jack. Some headsets may use the less common OMTP standard which will not be compatible with the combo port.
Is the Vertical GPU Mounting Kit compatible with the H5 series?
The Vertical GPU Mounting Kit is fully compatible with the H5 (2023) series of cases and is a great way to show off your components.
Please note: While using the Vertical GPU Mounting Kit, you will not be able to install additional PCIe expansion cards.
Can the bottom 120mm ducted fan be removed or replaced?
The bottom 120 mm ducted fan in the H5 (2023) series can be easily removed and replaced. It is recommended to remove the cable bar before attempting to remove the fan.
Remove both the Solid and Glass side panels from the case, then locate the two (2) screws behind the solid side panel which secure the duct into place.
Remove both screws, then push the duct and fan up through the opening in the Power Supply Shroud and remove the duct through the main chamber of the case. The fan itself will be secured to the duct.
For more information, please refer to the user's manual linked on the case product page.
Do you have any questions not covered by this FAQ? Please feel free to reach out to our Customer Support team or join the Official NZXT Community Discord to keep up to date on our latest products, upcoming sales, and join in on discussions on everything from PC hardware to gaming.
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