How to get the LGA 1700 Bracket

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Update 11/29/21: Bracket requests processed within the 2 business days may not be shipped immediately. We ship all brackets in the order they are received and when inventory is available. 

With the release of their new CPUs, Intel also introduced a new socket—the LGA 1700. This new socket requires changing the mounting system for our Kraken series of AIO CPU coolers. We’ve included this new bracket in all Kraken coolers we are manufacturing. Future Kraken units produced after Mid to Late November of 2021 will include the new LGA 1700 bracket.

If you already have a Kraken or purchased one that doesn’t already include the LGA 1700 bracket, no need to worry. We’ll provide a free LGA 1700 bracket kit. All you need to do is follow the directions below.

We expect to begin shipping the LGA 1700 bracket kits to customers who have ordered them, we have already started shipping them out and will be shipping them in batches. We will notify you when your bracket is available and shipped. They will be shipped out in the order they were received, and we appreciate your patience. If you have already placed an order, you will receive a notification when your LGA 1700 bracket ships out.

How to get the LGA 1700 Bracket

(1) Visit our support page and submit a ticket.

(2) Choose “LGA 1700 Bracket Support” as your department.

(3) Attach your Kraken series AIO liquid cooler proof of purchase.

(4) Attach your motherboard with LGA 1700 socket proof of purchase.

Upon validation, the bracket will be shipped to you free of charge.

To learn more about the LGA 1700 bracket, check our FAQ

U.S Customers:

All LGA 1700 Bracket requests will be processed within two business days during our business hours (Mon. – Fri. from 9:00 am – 6:00 pm PST) from the time of request validated. Your package will arrive within five business days, and we will update you with the shipping information as soon as your order is completed.

Canada Customers:

All LGA 1700 Bracket requests will be processed within two business days during our business hours (Mon. – Fri. from 9:00 am – 6:00 pm PST) from the time of request validated. Your package will arrive within seven business days, and we will update you with the shipping information as soon as your order is completed. Please note we will cover one-way shipping to you. Unfortunately, we will not be responsible for any VAT, Import tax & duties, or any other landing fees applied in your region.

International Customers: (EMEA, APAC, LATM)

NZXT will process all LGA 1700 Bracket requests within two business days of our business hours (Mon. – Fri. from 9:00 am – 6:00 pm PST) from the time of request validated. Therefore, your package will arrive in 2 weeks or less, and we will also update you with the shipping information as soon as your order is completed.

Please note we will cover one-way shipping to you. Unfortunately, we will not be responsible for any VAT, Import tax & duties, or any other landing fees applied in your region.

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