Update 11/23/21: For orders placed during our Black Friday Sale, we are unable to accommodate any order changes. This is due to the high volume of orders we receive during this sale; we recommend you confirm your order before checking out.
Update 1/20/21: Due to COVID-19 and general component scarcity, we are unable to make changes to systems with 30-Series cards, 5000 Series AMD CPUs, and any other newly released high-demand components. This is intended to keep availability fair for all customers.
Within two hours of placing your order, we do allow for changes via our live chat, phone, or email services. If contacted within the two-hour period, NZXT will do its best to accommodate this change but is unable to guarantee any changes due to our quick turnaround times. It is recommended that you double-check your order prior to checkout to make sure it is fully correct to avoid any problems with last-minute changes.
If you would like to make a change to your order please contact our Customer Support Team for assistance.