Adding Memory

Nothing can be more frustrating than a slow computer that takes ages to complete a task. The most common culprit for a loss of speed in a computer is the lack of memory in a PC. Upgrading your system's RAM (random access memory) is one of the easiest hardware upgrades you can do to make your computer faster.

• You’ll need to check first how much memory you have installed in your system and how many of your memory slots are populated.
• Windows - Press ⊞ Win+Pause to open your System Properties window. Your installed RAM will be listed in the "System" section and the amount of memory your computer can support will be under “System type”.
• Even if your computer supports up to 128 GB, there's a good chance that your motherboard doesn't support that much. You'll need to check the documentation for your motherboard or run an online system scanner like this one to see how much memory/how many sticks of RAM your motherboard supports.
• BLD currently only uses DDR4 RAM in the pre-built systems, so BLD customers must make sure to only buy DDR4 RAM in order for it to be compatible with their build.
• Scenarios on how users will upgrade memory:
• Scenario 1: The user has 4 RAM slots and 2 are in use. User can easily add two more compatible RAM sticks
• Scenario 2: The user has 4 RAM slots and 4 are in use. User must replace X amount of RAM sticks with a bigger capacity

Installing Desktop RAM 

1. Power down the computer and unplug the power cable. If you need to move the computer for easier access, remove the cables from the back. Lay the desktop on its side for easy access to the motherboard.
2. Open the case. Make sure to remove the panel that allows access to the motherboard. The RAM slots are usually to the right of the processor. You will see the memory slots next to it. Important, before touching any components in your BLD PC, please make sure you ground yourself. You can do this by either touching the metal frame of your case or by touching something that is conductive that would disperse any possible static. Anti-Static wrist bands are a plus.
3. Remove old RAM (if necessary). Start by pushing the retention clips at either end of the memory slots so you can pull out the old RAM.
4. Install your RAM. On the bottom of the RAM stick, there are two sides that the user will have to match with the motherboard. Using the grooves located on the memory module, position the memory into the proper orientation and gently press it into the slot. The clips should automatically lock the memory into place once enough pressure is applied.

If you need a more in-depth or visual explanation, here is a great tutorial. For further assistance, contact our Customer Support Team.