Cancellations are not guaranteed after your order has been placed. Our warehouse is very efficient and typically ships orders within 1-2 days after they have been placed. We will do our best to intercept the package before it leaves the warehouse.
If you have already received an automated email with the tracking information, your order cannot be canceled as it has already been shipped. If this is the case, we can still work with you on a resolution to have the package come back to us for a refund.
Please contact our Customer Support Team immediately and we will do our best to assist you.