Here are some common issues that may be preventing your Hue2 Ambient Mode from working:
- Only the Hue2 Ambient kit will be able to use the Ambient Mode, the standard Hue2 controller will not.
- The Hue2 Ambient Mode will only work with NZXT LED strips. Fans and other accessories will not work.
- Ambient Mode requires 3 LED strips per channel.
- When setting the Ambient Mode, both channels must be selected.
- If CAM is showing the connected LED strips as fans, check the power connection as insufficient power can cause detection to not work properly.
If you need further assistance, please contact our Customer Support Team.