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CAM not working

1. CAM is not installing?
If you see a “There is a problem with this Windows installer package" a program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.” Use this Microsoft Diagnostic Tool to help you uninstall/install CAM. https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

For any other issues, try using this external uninstaller http://www.iobit.com/en/advanceduninstaller.php and then reinstall CAM after.

2. CAM not launching?
When running CAM, it needs admin privileges in order to launch correctly. Sometimes depending on the antivirus or firewall that the user is running,

3. CAM is not  loading all the way for me?
If it’s not loading pass 75% or higher, you can try following this directory in your windows explorer “C:\Windows\System32\Tasks” then delete the CAM file. Reinstall CAM after.

If it’s not loading past 0% or 5%, run “Regedit” or “Regedt32” in your start menu and following this directory “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree”. Look for CAM and delete it. Reinstall CAM after.
TASK MANAGER RESTART

4. How do I find the logs requested?
To find the logs or error logs it is located if installed in the default location of C:\Program Files (x86)\NZXT\CAM (Log will be a folder and error log will be a XML file).

 

CAM Installer: www.camwebapp.com

Support Page: http://support.camwebapp.com

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