How to get the LGA 1700 Bracket

Update 11/29/21: Bracket requests processed within the 2 business days may not be shipped immediately. We ship all brackets in the order they are received and when inventory is available. 

With the release of their new CPUs, Intel also introduced a new socket—the LGA 1700. This new socket requires changing the mounting system for our Kraken series of AIO CPU coolers. We've included this new bracket in all Kraken coolers we are manufacturing. Future Kraken units produced after 11/25/21 will include the new LGA 1700 bracket. Please keep in mind that retailers may have older units that still don't yet have the bracket.

You can find the production date for your cooler in the serial number, starting with the 6th digit of the serial number as highlighted in bold below:

37227 210217 202510

The first two bolded numbers are the year, followed by the month, and ending with the day. For example, this serial number states the year was 2021 (21), in the month of February (02), on the 17th (17).

If you already have a Kraken or purchased one that doesn't already include the LGA 1700 bracket, no need to worry. We'll provide a free LGA 1700 bracket kit. All you need to do is follow the directions below.

We expect to begin shipping the LGA 1700 bracket kits to customers who have ordered them, we have already started shipping them out and will be shipping them in batches. We will notify you when your bracket is available and shipped. They will be shipped out in the order they were received, and we appreciate your patience. If you have already placed an order, you will receive a notification when your LGA 1700 bracket ships out.

How to get the LGA 1700 Bracket

(1) Visit our support page and submit a ticket.

(2) Choose "LGA 1700 Bracket Support" as your department.

(3) Attach your Kraken series AIO liquid cooler proof of purchase.

(4) Attach your motherboard with LGA 1700 socket proof of purchase.

Upon validation, the bracket will be shipped to you free of charge.

To learn more about the LGA 1700 bracket, check our FAQ

U.S Customers:

All LGA 1700 Bracket requests will be shipped as soon as inventory is available. Your package will arrive within five business days once shipped, and we will update you with the shipping information as soon as your order is completed.

Canada Customers:

All LGA 1700 Bracket requests will be shipped as soon as inventory is available. Your package will arrive within seven business days once shipped, and we will update you with the shipping information as soon as your order is completed. Please note we will cover one-way shipping to you. Unfortunately, we will not be responsible for any VAT, Import tax & duties, or any other landing fees applied in your region.

International Customers: (EMEA, APAC, LATM)

All LGA 1700 Bracket requests will be shipped as soon as inventory is available. Once shipped, your package will arrive in 2 weeks or less, and we will also update you with the shipping information as soon as your order is completed.

Please note we will cover one-way shipping to you. Unfortunately, we will not be responsible for any VAT, Import tax & duties, or any other landing fees applied in your region.